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Friday, July 4th, 2008 |
| And we're glad you visited! |
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TicketFast is a brand name owned by TicketMaster and is synonymous
with other brand names such as "SpeedyTix". These tickets are
often referred to in listings on our website as "E-Tix" or "E-Tickets".
TicketFast is not a company, it is a brand name the same as
BigMac is a brand name owned by McDonald's. TicketFast
(and synonymous forms of eTickets) is a technology which box
offices use as a delivery method. Rather than mailing the
traditional hard-stock ticket most consumers are accustomed to,
the box office sends the ticket as a pdf file which contains a
bardcoded ticket. |
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Most major online box offices, including TicketMaster, offer eTickets
as a delivery option. When E-Tickets are purchased through
the original box office, the original buyer is sent an Adobe
file via email, rather than receiving a traditional ticket in
the mail. The pdf
file contains an actual ticket, including a unique barcode. Upon
entering the venue, the barcode is scanned to authenticate the ticket,
just as with a traditional, hard-stock ticket.
Perhaps you have been to an event recently where they scan your ticket
at the door, rather than tearing your ticket as they once did.
Ticketfast Tickets (and other brand names of eTickets) work the same
way. But the barcoded ticket is sent via email for the
consumer to print rather than mailed. |
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"TicketsFromTheWeb.com
guarantees the authenticity of
every ticket we sell, including TicketFast and all other
forms of eTickets." |
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Many sports teams have partnered with TicketMaster to create an
online "Account Manager" for their season ticket holders. The
account manager allows season ticket holders the opportunity to forward
their tickets by email. Ticket brokers often utilize this feature
to ship tickets internationally, avoiding expensive delivery costs and
problems with delivery addresses which sometimes occur.
Additionally, online ticket agencies also gain the opportunity to sell
their tickets up to the day of the game. When tickets are
forwarded via the email forwarding option in the Account Manager, the
originally issued hard-stock tickets are automatically voided.
Some of the wholesalers with whom we work buy some of their tickets
using this delivery option to expedite shipping availability.
Ticketfast tickets are all treated with the same security as traditional
tickets the entire time they are in our possession.
Many of our clients prefer Ticketfast for ease of delivery, as well
as for the ability to buy last minute tickets.
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Printing TicketFast Tickets:
This information if provided as a convenience to our users.
Your individual circumstances may be different depending on how
you bought your tickets, when you bought your tickets, and from
whom you bought your tickets. If the information below is
not helpful, please contact the broker, team, venue, or box
office (potentially TicketMaster) from which you purchased your
tickets.
If you purchased your tickets from
TicketMaster:
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Log on to
www.TicketMaster.com.
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From the home page, click
the tab at the top labeled "My TicketMaster".
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Log in using your email
address and password
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On the right, click on the
link which reads "Print My Tickets"
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Click on the order # for
the tickets which need to be printed, follow the tickmaster
links from there to open your file.
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On most PCs, your file will
open in Adobe.
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Click print and check to be
sure the barcode prints clearly.
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you're ready to go!
If you purchased your tickets from a ticket
broker:
(We can't speak for every broker, ask your broker for specific
details of their procedures.)
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Your tickets will likely be
delivered to you as an attachment to an email..
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Open your email and click
on the attachment.
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Save the file to a safe
place on your computer.
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Open the file and print
your tickets.
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Treat the tickets and the
file for the tickets with absolute care. Any breach to
the security of the tickets places your admission at great
risk.
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Fraudulent TicketFast Tickets:
Because it is easy to reproduce unlimited copies of
eTickets, fraud has become an issue, ever since they were introduced
several years ago. We particularly caution you against purchasing
electronic tickets from street sellers, because your recourse is very
limited. These issues came to light during a recent
Bruce Springsteen tour, where the same
tickets were sold at street level hundreds of times over. Buying
from a broker assures you that your tickets, and their security, have
been treated with great care. Your should be sure the
ticket agency working for you is
reputable and has solid public references. Paying with your credit
card will also give you an added layer of security.
In the experience of TicketsFromTheWeb.com, we
have never had issues with a professional seller (broker or
professional wholesaler) and fraudulent Tickets. The
industry is one where reputation is everything, and brokers rely
upon each other's inventory. An industry seller caught
selling fraudulent tickets would be blacklisted from industry
selling databases, and likely reported to authorities,
immediately. Industry sellers are expected to maintain
very high standards to maintain absolute security.
Some sellers on auction sites also chose
ETickets as their delivery method. While we do not intend
to unfairly cast doubt on good sellers, you would be well
advised to be very certain of the reputation of the seller.
Even a well-intentioned seller can make a mistake, and most
auction site sellers are part-time sellers, not professionals,
and may not have the attention to detail you can expect from a
professional broker. It only takes one mistake. The
barcodes on these tickets will only validate one time, so if a
seller accidentally sent the file to more than one person, only
the first one to the door would get in.
TicketsFromTheWeb.com
guarantees the authenticity of every
ticket we sell, including TicketFast and all other forms of eTickets. |
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Buying TicketFast Tickets:
For the most part, you can buy TicketFast tickets as
you would any others. Be sure to read the above notes about
fraudulent tickets, and we caution you strongly about the risks of
buying printed electronic tickets from a street seller. If you are
buying from TicketMaster or another box office, simply choose the
delivery option for TicketFast (or other synonymous eTicket).
There may be a small fee for this delivery method. TicketMaster
will send you an email when your tickets are ready for printing, check
the individual notification procedures for other box offices.
If you are buying from a broker, be sure to know their
guarantees and policies, and check their credentials (Better Business
Bureau Members?), the same as you should prior to making any purchase.
Most brokers print and ship their TicketFast tickets the same as they
would a traditional, hard stock ticket, for security purposes.
Some online brokers will charge significant fees for electronic
delivery, sometimes as much as $15 for the effort (TicketsFromTheWeb.com
does not charge additional for electronic delivery). Check
with the broker from whom you are buying to learn about their specific
policies and procedures. |
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"TicketsFromTheWeb.com
guarantees the authenticity of
every ticket we sell, including TicketFast and all other
forms of eTickets." |
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Selling TicketFast Tickets:
If you purchased your tickets as eTickets, and you now
want to sell them, you may have a hard road ahead.
TicketsFromTheWeb.com will not buy TicketFast tickets from non-industry
sources under any circumstances. We are confident that you will
find that to be consistent with the overwhelming majority of
professional brokers. Our reputations are our most powerful
business assets, and wouldn't be risked for such eTickets, as their
authenticity can not be confirmed.
Your best bet is using an internet auction site.
Be warned that most buyers will be cautious about buying Ticketfast
tickets, so you will receive less interest, and likely less money.
It is industry standard to disclose that tickets are eTickets in any
sales posting, and we encourage you do follow this standard.
Buyers are very unhappy if they are surprised with this fact after the
sale is completed. Be very clear about the policies you will
employ and be extremely careful with your files and printout of your
tickets. Have a system which you use to assure against
double-selling or redistribution of the file and live by that system,
even if you're only selling one time. |
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